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With WorkPool, you can now provide an automated, personalized support
service to your clients, operational 24 hours a day, 7 days a week.
WorkPool will be the "front-desk" to your
"back-office", and can intercept emails, faxes, or other
electronic documentation entering your business. WorkPool will integrate
these automatically with your office workflow to provide a truly paperless
and seamless solution. Let WorkPool do the administration work for you so
that you can concentrate on providing a better service and building
relationships!
- Intercept emails or documents and assign them to the responsible
party or general group automatically for further action (with a
predefined turnaround time, priority and sensitivity level).
- Auto-respond to clients via email with a personalized message
informing them of the status of their request and issue them with a
unique reference/tracking number for reference purposes.
- Automatically notify individuals or vendors on duty of new requests
by email or SMS (during or after office hours).
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Personal Support Desk
